Your privacy matters to pk555. This policy explains what personal data we collect when you use our platform, why we collect it, how we use it, and what rights you have over your own information. Please take a few minutes to read it.
These six principles guide how pk555 handles your data. The full details for each are explained in the policy sections below.
pk555 collects only the personal data that is necessary to register your account, verify your identity, process deposits and withdrawals in PKR, and deliver the platform services you signed up for. We do not collect data for its own sake.
All data transmitted between your device and pk555 is protected by SSL encryption. Sensitive information including payment details and identity documents is stored using industry-standard security measures and is never stored in plain text.
pk555 does not sell, rent or trade your personal data to unrelated third parties. Your information is shared only where strictly necessary — such as with payment processors like JazzCash and Easypaisa or identity verification services — and only to the extent required.
You have the right to access, correct and request deletion of your personal data held by pk555. You can also update your communication preferences at any time from your account settings. We will respond to data requests promptly.
pk555 retains your personal data only for as long as your account is active or as required to fulfil legal and operational obligations. When data is no longer needed, it is securely deleted or anonymised in line with our data retention schedule.
If pk555 makes material changes to this Privacy Policy, registered users will be notified by email or via an on-platform notification before the changes take effect. We will always publish the updated policy on this page with a revised date.
pk555 is an online entertainment platform offering sports betting, live casino, slots, Bingo and other game products to adult users. The pk555 platform is accessible at pk555.live and via the pk555 mobile app. References to "pk555", "we", "us" or "our" in this Privacy Policy refer to the operator of the pk555 platform.
This Privacy Policy applies to all personal data collected through the pk555 website, mobile app, customer support channels and any other service offered under the pk555 brand. By registering an account or using the platform, you acknowledge that you have read and understood this policy.
If you have questions about this policy or about how your personal data is handled, you can contact us at any time using the details in Section 12 of this document.
pk555 collects personal data in the following categories. We collect only what is necessary for the purposes described in Section 3.
When you create a pk555 account, we collect: your full name, date of birth, mobile number, email address and any other information requested during the registration process. This data is required to create and maintain your account.
To comply with identity verification requirements and to process withdrawals, we may collect copies of government-issued identity documents (such as your CNIC), proof of address and proof of payment method ownership. These documents are used solely for verification purposes.
When you make a deposit or request a withdrawal, we collect transaction details including the payment method used (such as JazzCash, Easypaisa, Raast, Bank Transfer or card), transaction amounts in PKR and transaction reference numbers. We do not store full card numbers — card payment processing is handled by our payment partners using secure tokenisation.
We collect records of your betting and gaming activity on the platform, including bets placed, games played, amounts staked, winnings , results and session times. This data is used to operate your account, settle bets, calculate bonuses and monitor for responsible gaming indicators.
When you access pk555 via a browser or the mobile app, we automatically collect certain technical data including your IP address, device type, operating system, browser type, screen resolution and general location (country/city level). This data helps us deliver the platform correctly across different devices and detect unusual login patterns that may indicate unauthorised access.
If you contact pk555 customer support via live chat, email or any other channel, we retain a record of that communication. This helps us resolve disputes, improve support quality and maintain a record of any agreements or commitments made during the interaction.
pk555 uses cookies and similar tracking technologies on the website and app. Please see Section 6 for full details of the cookies we use and how to manage your preferences.
The personal data collected by pk555 is used for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, device data |
| Identity verification (KYC) | KYC documents, registration data |
| Processing deposits and withdrawals in PKR | Financial and payment data, KYC data |
| Settling bets and calculating winnings | Betting and gaming activity data |
| Detecting fraud and preventing multiple accounts | Device data, IP address, registration data |
| Responsible gaming monitoring | Betting activity, session data, deposit history |
| Customer support and dispute resolution | Communications data, account data |
| Platform improvement and personalisation | Technical data, gaming activity (anonymised) |
| Sending account-related notifications | Email address, mobile number |
| Marketing communications (opt-in only) | Email address, mobile number, gaming preferences |
pk555 processes your personal data on the following legal bases:
pk555 does not sell, rent or trade your personal data. Your data may be shared with the following categories of third parties only where necessary to deliver the platform services:
To process deposits and withdrawals in PKR, pk555 shares relevant transaction data with payment service providers including JazzCash, Easypaisa, Raast, bank partners and card processing networks. These providers receive only the data necessary to process the specific transaction and are required to handle it securely.
To complete KYC checks, pk555 may share identity document data with third-party verification service providers. These providers are contracted to use your data only for the purpose of identity verification and are not permitted to use it for any other purpose.
pk555 uses third-party technology providers to deliver certain platform features including game software, customer support tools and analytics. These providers may process limited technical data as part of delivering their service. They are subject to data processing agreements that restrict how they may use your data.
pk555 may disclose your personal data where required by law — for example, in response to a valid legal request, court order or investigation by a relevant authority. We will notify you of any such disclosure where we are legally permitted to do so.
pk555 uses cookies and similar technologies on the website and mobile app. Cookies are small data files placed on your device that help the platform function correctly and allow us to understand how users interact with the site.
You can manage your cookie preferences through the cookie settings panel on the pk555 website or through your browser settings. Please note that disabling essential cookies may affect your ability to use the platform normally. Disabling analytics or marketing cookies will not prevent you from accessing any core features.
pk555 takes the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration or disclosure. These measures include:
While pk555 takes all reasonable steps to protect your data, no platform can guarantee absolute security. You are responsible for keeping your account login credentials secure and for notifying pk555 immediately if you suspect unauthorised access to your account.
pk555 retains your personal data for as long as your account is active and for a defined period after account closure, as required by legal and operational obligations. The general retention periods applied by pk555 are as follows:
When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
As a pk555 user, you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team using the details in Section 12.
You can request a copy of the personal data pk555 holds about you. We will provide this within a reasonable timeframe.
If any of your personal data held by pk555 is inaccurate or incomplete, you can request that it be corrected.
You can request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements.
You can request that pk555 restricts how it uses your data in certain circumstances — for example, while a dispute is being resolved.
You can request a copy of your personal data in a structured, commonly used format so that you can transfer it to another service provider.
You can object to the processing of your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests.
pk555 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use any part of the pk555 platform.
If pk555 becomes aware that personal data has been collected from a user who is under 18, the account will be closed immediately and the data will be deleted. Parents or guardians who believe their child may have registered on pk555 should contact our support team immediately so the account can be identified and closed.
For further information on how pk555 promotes safe and responsible gaming for adults, please read our Responsible Gaming Policy.
pk555 may update this Privacy Policy from time to time to reflect changes in how we operate, the services we offer or applicable legal requirements. When material changes are made, we will notify registered users by email or via an on-platform notification before the changes take effect.
The updated Privacy Policy will always be published on this page with a revised "Last Updated" date at the top. We encourage you to review this page periodically so that you are aware of how your data is being used. Your continued use of the pk555 platform after an updated policy has been published constitutes your acceptance of the revised terms.
If you have any questions, concerns or requests relating to this Privacy Policy or how pk555 handles your personal data, please contact us using the following details:
You can also reach the pk555 support team via the live chat feature available at the bottom right of the platform. For account-specific queries, please log in before contacting support so we can verify your identity and assist you more efficiently.
For a full overview of your rights under these terms and the pk555 platform rules, please also review the Terms and Conditions and the Responsible Gaming Policy.
Now that you know how pk555 handles your data, create your account and enjoy cricket betting, live casino, slots, Bingo and much more — all in PKR with full JazzCash and Easypaisa support. Adults 18+ only.